Terrible service!!!!

Regrettably, our experience at the gym fell far short of our expectations. Despite joining in late November, we encountered consistently poor service, rude employees, and perpetual overcrowding. Eventually, we made the decision to terminate our membership. My fiancé promptly canceled the contract, yet we continued to receive numerous calls regarding payment. Astonishingly, we were charged for the very month we canceled our membership. To our dismay, this morning we discovered an unauthorized deduction from our account. Remarkably, we hadn’t even set foot in the gym during the three months following our cancellation, but still the money was deducted. We are seriously not very happy with planet fitness Castle Gate Centurion!