TERRIBLE SERVICE AND INCORRECT BILLING PLANET FITNESS WANDERES

I signed up with Planet fitness Sandton gate, i received the worst service and was promised all sorts of contracts and i would get national if i signed up and only pay R99 a month for 3 months then my pro rata fee for my package discounts!!! THAT NEVER HAPPENED I WAS CHARGED IN FULL!! Then i moved to Planet fitness wanderers in hope of better service and the same thing happened the Club has billed for going on its 4th month full price and not on my discounted ratings and i was promised by Thomas the sales Rep i would get 2 months free in short I did not attend the gym and asked for a freeze as i relocated and i have emailed and called over 10 times to speak to Canesh the club manager and still from May no one has contacted me i just get a sms that i owe them money but they cannot call me to resolve this !!! its disgusting and shocking service to say the least after i trained there for almost 2 years! i have a very sour taste in my mouth !!