1 reviews | Active since Dec 2015
Terrible service
My endless problems with Planet Fitness just keep getting worse. On Wednesday 9/12/15 I went to cancel my subscription with Planet fitness simply because the service has alwats been terrible. Firstly, I tried to pay in advance so I could end my interaction with PF as soon as possible for good. I was told they didnt take cash, this wasnt too much of an issue, even though I had no information about that and the guy helping me kept insisting and was rude by asking if I could read-his name: Fortunate from Planet fitness Wanderes. He then told me I had to pay some cancellation fee even though my contract had expired and I was in a month-to-month subscription. <br> I then called the customer care and spoke to a woman by the name: Angelo Ndlovu, she proved to be even more rude and useless, however she confirmed that there was no such thing as a cancellation fee that I had to pay. However, she also had a stinking attitude.<br> All in all, I'm glad I left and proud to say MyGym is a much better alternative. To everyone out there.... go to any gym.....ANYTHING BUT PLANET FITNESS
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Yours In Fitness
Dear Member
We thank you for contacting us with regards to your query.
One of our member respondents will be contact to assist you further.
Yours In Fitness
