NM
Nompumelelo M

1 reviews | Active since Oct 2014

12 Mar 2021, 00:15

Terminating a contract Montana Pretoria

1.The website is not user friendly to log a query. 2.No clear explanation in terminating membership via email - to exactly email address to send a cancellation letter. 3. There is no where to send a termination letter a full clear guidance. 4. Why can’t one terminate in any close by gym? 5. They make it impossible or hard for you to terminate a contract that is over/ expired. 6. Poor customer service through not giving enough information when you are terminating an expired contract. 7. Unnecessary delays in the termination of the contract that is even gone.

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Replies (1)
NM
Nompumelelo M's update12 Mar 2021, 00:20
Reviewer Update
I need clear steps to follow and be assisted effectively especially that the contract is over as per agreement.

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