TELEPHONE ETIQUETTE AND CUSTOMER SERVICE

WHAT THE HELL???<br> <br> <br> I PHONED THE CALL CENTER REGARDING A MEMBERSHIP SWITCH/TRANSFER AS I HAVE NOW MOVED OFFICES, HOWEVER I WAS TREATED WITH DISRESPECT AND LACK OF TELEPHONE ETIQUETTE AS WELL AS POOR CUSTOMER SERVICE.<br> <br> AS I WAS BUSY EXPLAINING TO HER, SHE JUST PUT ME ON HOLD AND PLAYED MUSIC FOR MORE THAN 18 MINUTES, I KEPT HOLDING AND SHE CAME BACK TO ME AND WAS SUPRISED TO FIND ME BACK ONLINE HOLDING, THEN SHE CONTINUED TO PLAY THE MUSIC AGAIN ON MY EAR FOR MORE THAN 30 MINUTES.<br> <br> <br> <br> I FIND THIS BEHAVIOR VERY RUDE, CHILDISH AND UNPROFESSIONAL. <br> <br> I WOULD LIKE TO REQUEST THAT SHE MUST BE SUSPENDED HER WITH IMMEDIATE EFFECT.