DB
Damian B

1 reviews | Active since Nov 2017

28 Nov 2017, 15:31

Taking my money off my account after paying to cancell my account twice in 4 months

I am completely irate with the level of service that I am getting with planet fitness gym, I arrange a cancellation of my account with planet fitness's attorneys and came to an agreement that ide pay R200 for 4 months and the contract would be cancelled, which I paid and thereafter the attorneys then called and said no, I had to pay an amount R947.57 and the account would be cancelled, so again, I paid as at this point I just wanted out of this situation, after paying the amount 4 months ago, every moth I am still get the amount or R239 taken off my account, R219 = R20 late fees, I don't even know what im paying late fees for as the amount is supposed to be coming off on the first and this is always taken off before the first, the lack of proper work from both Planet Fitess and Landau attorneys is disgusting, its companies like you who make us not want to have anything put on debit order, thank you for absolutely nothing, yous are lucky I am not taking this up with legal procedings, I want this sorted out asap if anyone from one of the above mentioned companies ever read this.

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