Stilll deducting fees @ 3 times the rate!!

I have cancelled my membership 3 months ago and they are still deducting membership fees!! I even got a confirmation sms telling me that my membership is cancelled!!<br> <br> I can only cancel my membership via the \helpdesk"or \""customer care\"" and now that I am in the UK - I cannot wait on the phone for hours on end only to get the call dropped on their side - again!<br> <br> How do you get your contract stopped?? And for good this time.<br> Please don't just tell me that someone will be in contact with me - just give me a solution - PLEASE!"""