STILL waiting for any response...

On 03/03/2016 I posted a complaint on HelloPeter regarding Planet Fitness; because I was not receiving feedback regarding a transfer from one branch to another. I was promised in the response on my post that a consultant would get back to me. I finally received a phone call on Saturday Morning 06/03/2016 from a very rude consultant who said that it's my own fault that the issue had not yet been resolved - because allegedly it showed on her system that the matter had been dealt with (oh, really?). She very reluctantly went through the motions of explaining the transfer costs and processes to me and assured me that I would receive my transfer papers by start of business Monday and that I would be able to attend the new branch by Wednesday.....<br> <br> It is now Wednesday, and I am exactly where I was a week ago.<br> No papers, no contact, no answer at customer services....and still paying my debit order.<br> <br> It is ridiculous how bad Planet Fitness' customer relations are. Looking through Hello Peter it is clear to see that affiliating with them in the first place was a huge mistake.<br> <br>