STILL NO REFUND

I wrote a complaint to HELLOPETER ON THE 07/04/15, I received feedback the following saying:<br> <br> We thank you for contacting us with regards to your query.<br> <br> One of our member respondents will be in contact to assist you.<br> <br> Yours In Fitness.<br> <br> I have waited patiently for your respondent to call and I am still waiting. The other thing is my friend had the same problem as me, we registered to Planet Fitness together, same day and did the cancellation the same day and she was refunded last month the R 324.00 you debited from her account. <br> <br> PLEASE ADVISE WHEN ARE YOU GOING TO REFUND ME OF MY MONEY THAT WAS WRONGFULLY DEBITED ON MY ACCOUNT. I need my refund of R 324.00.<br> <br> Regards