EW
Eugene W
1 reviews | Active since Jul 2010
07 Jul 2015, 10:27
Still being debited for a cancelled contract
I cancelled my contract with Planet Fitness a year ago. They are still billing me R99 per month for a black tag. I have spoken to consultants and put it in writing directly to their customer service email as well as the agent who assisted me over the phone (p***ent33).<br> <br> I have had NO response from the company despite being told telephonically by the branch at Lynnwood Bridge (Pretoria) that my black tag has also been cancelled.<br> <br> I have been ******** out of thousands of rands by this company in the past (R13 000 to be precise) as part of their \your contract continues indefinitely despite you only signing for 3 years - ****".<br> <br> I have never had to deal with such incompetence"
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Replies (1)Planet Fitness's replyOfficial
09 Jul 2015, 13:55Hello barefoot,
We thank you for contacting us with regards to your query.
One of our member respondents will be in contact to assist you.
Yours In Fitness.
We thank you for contacting us with regards to your query.
One of our member respondents will be in contact to assist you.
Yours In Fitness.
Planet Fitness's reply09 Jul 2015, 13:55
Official
Hello barefoot,
We thank you for contacting us with regards to your query.
One of our member respondents will be in contact to assist you.
Yours In Fitness.
We thank you for contacting us with regards to your query.
One of our member respondents will be in contact to assist you.
Yours In Fitness.
