Still awaiting for problem to be fixed and confirmation - 2weeks and counting

<p>I recently wanted to give the revamped branch a try ( was a member prior to revamp), so I bought the membership voucher at my local pick and pay ( buy 1 month get second month free), the activation process was very quick and I was assured all will be good, First month went well, I have been able to go to gym 3 times in the second month as everytime I go I get asked about an outstadning fee, the manager and staff member that assisted me is aware and promised me it will be fixed... after going for a forth time again I was told it's not sorted and everyone pretends that they are unaware of my problem, again asked for a callback when this is fixed and my last day so I can talk about an after contract..but nothing .. problem not fixed . .. If you going to provide a service , make sure your system can allow this and your staff doesn't hide from customers with problems. Needless to say I will find another Gym brand to support... you just lost a future contract customer.</p> <p> </p>