*****ing money

Planet Fitness again messed up my debit order. I emailed their support and asked for the difference back, as well as to cancel my account. After a *few weeks*, they contacted me and said I would be reimbursed and the account would be cancelled (***).<br> No money has been returned.<br> This month, they again debited my account, which they shouldn't have done because the account is paid in advance and i cancelled last month, and they debited it for the incorrect amount again anyway.<br> <br> Unless you are looking for an accounting nightmare with zero customer service, stay away from Planet Fitness!!