CP
Calvin P
1 reviews | Active since Jul 2021
14 Oct 2025, 13:32
STAY FAAAAR AWAY!!! 2nd complaint in less than a week for the same thing that is not sorted. REFUND ME!
Waiting for almost 2 weeks now after sending mail after e-mail asking for a simple refund due to your error. REFUND MY MONEY! I honestly don't know what to do anymore, I've tried over the phone, going into the gym, e-mailing nothing. You guys just keep passing the buck and sending me from pillar to post.
I've sent all the proof, refund my money you debited me incorrectly! This is why I cancelled and will never come back, julle is *****s!
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Replies (1)Planet Fitness's replyOfficial
17 Oct 2025, 11:55Hi Calvin,
We sincerely apologise for the frustration and inconvenience you’ve experienced. We’ve looked into your case, and we can confirm that the matter has been resolved. Thank you for your patience while we worked to correct this error.
Regards,
The Planet Fitness Team. 💙
The Planet Fitness Team. 💙
Planet Fitness's reply17 Oct 2025, 11:55
Official
Hi Calvin,
We sincerely apologise for the frustration and inconvenience you’ve experienced. We’ve looked into your case, and we can confirm that the matter has been resolved. Thank you for your patience while we worked to correct this error.
Regards,
The Planet Fitness Team. 💙
The Planet Fitness Team. 💙
