1 reviews | Active since Nov 2013
Stay away from this Gym!!!
Last month I inquired what my monthly debit order will be for the remaining year of my contract at this unprofessional gym. Patricia Nala informed me that it will be R499 p/m. Yesterday my debit order went off and it was in fact R549. Very irritated and again disappointed in the management of this amateur gym I activated my Vitality at the end of Feb through Discovery in order to get the discounted option for fees. I planned to go to the gym today to pay the required R1450 to activate the discount benefit at the gym only to be informed by the call center now that I will not be refunded for the R549 if i take up the discounted benefit this month. The R549 will be lost and I will need to pay the R1450 as well as the discounted rate of R162 to go to the gym. So the total money I need to spend this month on the gym is R2161 (r1450+r162+r549) ?? Stay away from PF. I moved over from Virgin active due to relocation and i wished id rather stayed with Virgin and travel a bit further. It sooo unpleasant to even try and get the call center on line. It takes you 10min to get hold of a agent. Last moth I also writ a compliant regarding the work efforts of the call center. It absolutely Poor.
Dear Member
We thank you for contacting us with regards to your query.
One of our member respondents will be contact to assist you further.
Yours In Fitness
Dear Member
We thank you for contacting us with regards to your query.
One of our member respondents will be contact to assist you further.
Yours In Fitness
