STAY AWAY FROM PLANET FITNESS - READ THIS AND OTHER REVIEWS AND YOUWILL KNOW WHY

We've been trying to sort out an issue with Planet Fitness where our Vitality benefits were de-linked and instead of notifying us that there is a problem they simply implemented a clause in the fine print by taking the full fee from our bank account, This is so contrary to the spirit of the agreement, which we negotiated with them and specifically their representative Lesley Farai. Had they notify us about the change, we would have cancelled immediately or at least asked them to freeze the membership until the problem with Discovery (which is in breach) was sorted out. In stead they just used this opportunity to harm their patrons by being as arrogant as Discovery, showing not willingness to rectify their poor service and communication.