1 reviews | Active since May 2026
Sleazy Sales and poor customer service - Daylight *******!!
I have not been to a gym in 8 years and thought this would be the perfect gym for me to join. I have been ****med before, however, this takes the cake. The gym is beautiful, however, the service and sales is a disgrace. The Salesman TK sells me a contract in April, stating that if we link my Discovery Vitality, I would get 75% off - which is fair, however, I stated that my Vitality will only be active from after 1 May. He said no problem and that we could link it when the time comes. NO MENTION OF AN ACTIVATION FEE! Then when I came to link my Vitality to my membership this past week, I was told by another ***orker that there is an activation fee payable on the day of activation of R799. I don’t have these funds now and because of his incompetence of informing me of this fee, I will have to pay R1800 at the end of the month instead of the 75% off fee, due to me only being able to pay the activation fee at the end of the month. I lodged a complaint with reception (as the manager was not there) and three days have past - no response! Shocking service!
