DVDT
De Villiers Du Toit

1 reviews | Active since Feb 2024

14 Feb 2024, 20:59

Shocking, disgusting, ***********

My membership was cancelled 3 years ago and all of a sudden I got contacted saying I owe R17000.00!!! This is an absolute disgrace and shocking. The negligence of Planet Fitness is appalling by not cancelling my membership and instead decided to rack up a bill of R17000.00 and only now decided to start with collection. Not one telephone call in 3 years until now. My membership was cancelled 3 years ago and Planet Fitness needs to write of the bill as it was only caused by their own incompetence

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Replies (1)
DVDT
De Villiers Du Toit's update15 Feb 2024, 12:29
Reviewer Update
The cancellation was done telephonically 3 years ago!!!!