Settlement letter

<p>Good day,</p> <p> </p> <p>I've requested a settlement letter more than once with your consultants with telephone and email. My last request was on the 18th of October and I was informed that a cancellation fee needs to be obtained first than feedback will be given to me. Till today I'm still waiting. I explained to your consultants that I no longer will be using your facilities as I've moved. I cannot keep accumulating interest on an account that I no longer require.</p>