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I went to planet fitness and signed up on the 04th of Jan 2023, and on the 05th of Jan 2023 I requested a cancellation via email to ***, my email was not answered but read. On the 07th of Jan 2023 I followed up , still my email went unanswered. The 12th of Jan 2023, called call center and send email ***. Still no answer. The 25th of Feb Debit goes off my account. I called them wanting my refund or to speak to a senior, agents there refused. Logged a review here on Hello Peter no one responded. Both the call center and CGM @ Castle Gate **** said they will call back and refunds take 14 working days to date nothing was refunded. Called them again today the 15th of Jan 2023. No supervisor or manager is available according to Tholakele Sindane and the previous agent. I need my money today. My debit orders rejected and no one wants to pay for them, everyone is saying is not their fault. What do I have to do to get my money back?