SG
Stephne G
1 reviews | Active since Aug 2014
18 Jun 2015, 11:00
SALES MISINTERPRETATION
WHEN I TOOK OUT THE CONTRACT I WAS TOLD, IN DETAIL, WHEN I WANT TO CANCEL THE CONTRACT I WILL BE GIVEN A REDUCED MONTHLY FEE OF R124 PM INSTEAD OF THE REGULAR R513 MONTHLY PREMIUM. NOW EVERYBODY DENIES THIS IS TRUE. I CAN'T EVEN TRANSFER THE MEMBERSHIP TO MY SON SO SOMEBODY CAN MAKE USE OF IT. I CAN PAY A SETTLEMENT FEE OF R2612.88, THIS INCLUDES R783.86 FOR A PERSONAL TRAINER SESSION AND R1306.44 FOR THE SALES COMMISSION. WHY DO I HAVE TO PAY THIS??? I WILL PAY CANCELLATION FEES BUT THIS IS RIDICULOUS, ****************. CAN'T BELIEVE I FELL INTO THIS TRAP AGAIN.
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Replies (1)Planet Fitness's replyOfficial
20 Jun 2015, 10:48Hello Stef711229,
We thank you for contacting us with regards to your query.
One of our member respondents will be in contact to assist you.
Yours In Fitness.
We thank you for contacting us with regards to your query.
One of our member respondents will be in contact to assist you.
Yours In Fitness.
Planet Fitness's reply20 Jun 2015, 10:48
Official
Hello Stef711229,
We thank you for contacting us with regards to your query.
One of our member respondents will be in contact to assist you.
Yours In Fitness.
We thank you for contacting us with regards to your query.
One of our member respondents will be in contact to assist you.
Yours In Fitness.
