1 reviews | Active since Feb 2016
SALES **** TO ME!!!
I joined Planet Fitness (PF) for a 24 month contract. I explained to the sales advisor that I work for an international company and might be transferred. I paid for the first 12 months in advance. I asked him if I could cancel the contract should I get transferred internationally. He said yes, two month's of membership will be charged. I am now trying to cancel the contract and I am being told that I have to pay R2000. This was a verbal agreement and I am now being told to provide proof of what the sales advisor said. I then asked if I could downgrade the membership, which have been declined. <br> The PF sales advisor **** to me!!! I will not be held liable for your staff's dishonesty. <br> I am now considering to cancel my bank account and re-open a second one so that you can no longer debit my account.<br> This is NOT HONNEST!!! PF must get conversations recorded to protect the customer!<br> <br> AND DEAR PLANET FITNESS...<br> <br> DON'T SEND ME YOUR BS MESSAGE... I WANT TO CANCEL!!!<br> Hello ...,<br> <br> Dear Member <br> <br> We thank you for contacting us with regards to your query.<br> <br> One of our member respondents will be contact to assist you further.<br> <br> Yours In Fitness
Dear Member
We thank you for contacting us with regards to your query.
One of our member respondents will be contact to assist you further.
Yours In Fitness
Dear Member
We thank you for contacting us with regards to your query.
One of our member respondents will be contact to assist you further.
Yours In Fitness
