MR
Mevisha R

1 reviews | Active since Apr 2018

11 Jan 2024, 14:44

****s and *******!!! STAY AWAY

This is possibly the WORST gym to ever exist! I tried joining at the Westwood branch with my Edgars membership discount. To date I am still being debited the incorrect amount (almost double) and the consultant plain down ignored me after numerous attempts to contact him for feedback to rectify the issue. I am now trying to cancel this useless membership since nobody had the decency to fix the error. Instead, month on month I am getting double and triple debited! And on top of that they are asking for a cancelation fee!! Are you serious?? *********** staff all round and pathetic customer service. Its month 3 and I have yet to hear from the manager of this branch as to why they allow under trained staff to sign up new members. Everything he told me was clearly incorrect. More interested in getting people to sign up and not concerned with customer service. Surely this is now ***** as you are debiting my account with a figure that I did not agree to!

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