PP
Pat P

1 reviews | Active since Nov 2018

15 Sept 2025, 09:08

Runaway its a ****

Planet fitness *****ulently added another account on my name without any of my signature now its a problem sorting out that issue its been 3months me reversing the debit and it’s affecting my credit score.

Which rights do they have to debit my account without my authorisation from the bank or my signature? Thats some super high ***** stuff n unfortunately theres nothing you can do cause they take advantage of vulnerable young black South African

0
Replies (1)
Planet Fitness
Planet Fitness's reply15 Sept 2025, 15:07
Official
 Hi Pat, 
 
Thank you for reaching out and bringing this matter to our attention. We completely understand your concern and want to assure you that we take issues like this very seriously. Your case has been escalated to the relevant team, and we will be in touch with you directly to assist further and work toward a resolution. 

We appreciate your patience and the opportunity to address this properly. 

Kind regards,
The Planet Fitness Team.  💙