Ruimsig! Terrible experience

I loved going to the Planet fitness ROODEPOORT. I could go with both my kids at a good price. But every time when I need to access the gym they'd give us problems humiliating us infront of people. The premiums were paid but they'd claim I did pay. Our tags weren't working. Or some story to keep us from entering the gym. We could only access with other receptions and their manager had an issue. So we then stopped paying and stopped going there completely, may as well if they are claiming i wasnt. I had a terrible experience all together