Rude treatment from manager

I received by far THE worse treatment ever last week Thursday at the Planet Fitness Ferndale branch.Not from the staff, they were nothing but warm, friendly & helpful but from a manager on duty, who's big head is just as big as his attitude and ego.

I entered a competition on Ferndale on Republics Facebook page and was stokes to be announced as 1 of the 8 winners. I went to centre management, was given a business card and told to speak to someone named Chilli. I went to the gym & was told that Chilli wasn't in. Others offered me helped (which I gladly accepted) but they weren't aware of the giveaway. So they got 1 of their managers. This guy is incredibly rude, condescending with a severe attitude problem. He told me that there was no such competition, even though I should him the business cards/2 week passes that were given to me by centre management. I was disregarded, berated & made to be a ****...he said "we don't do 2 week passes anymore" trying to make me out to be a ***** & a ****, when all I done was simply wanting to collect my prize. I feel truly sorry for the staff working under this guy, if he's so mean to someone he just met, imagine how he treats his staff. I was eventually told that Chilli would be in on Friday the 1st of May, but I was so put off, I sent my sister to ask...only to be told that he'd only be in on Monday. I don't appreciate the way I was treated. All I want to do is collect a prize that I won. My contract with Move Motion is expiring end of this month & really saw this planet fitness branch as being 1 I wanted to join as it's close to home, but I'm honestly disinclined to on account of how this manager treated me...it's called finesses learn some! Centre management WILL be hearing about this to & about what you said about them.