1 reviews | Active since Mar 2009
Rude staff
<p>Received a call from saleslady(Meriam) for a contract. Have had a contract for around 6 years previously and did not renew due to work contstraints. Thought Id drop by and chat regarding my options as my fiance currently trains at the Bedfordview branch and a friend and I would think it possibly more convenient.</p> <p>Your front desk staff Phillip requested I fill in a form with my details of which incl my Name, Surname and ID # . Being a current victim of ID theft I declined putting in my ID # and I told him my reason. Phillip proceeded to condescendingly tell me "It is the rules, if you do not provide ID I will not allow you into my gym and Meriam can speak to you outside."</p> <p> </p> <p>Excuse me, What a load of tosh! How do you NEED my ID # for entry? This was not always the case either. How is it Phillips gym? Perhaps I am wrong and he does owns the gym and obviously doesnt need my business whereby should then stop his sales staff from calling me. either way he still has a ******* attitude.</p> <p>My fiances contract expires in 2 months, so you have slim chance of getting 3 new contracts now with Virgin Active being closer to home. If it is not Phillips gym you can deduct the losses from his salary. His big mouth obviously can pay for it. BTW I have also witnessed a female front desk staff having a go at a client on a previous occasion, swearing at the top of her voice.</p> <p>Planet Fitness Bedfordview has issues</p>
