1 reviews | Active since Jun 2017

19 Jun 2017, 11:50

*******

<p>In April 2017, I was interested in joining a gym, I met Khuli at centurion mall who gave me options about their offers. <br />I told him that I will decide on it. Later that month, I found out that I will be relocating to KZN and I told him that I can't join in centurion because I'm leaving. He told me that I can do the paperwork with him and the membership will only be activated when I'm ready. I agreed as I wanted him to be the person joining me. The membership was supposed to be active from July as per my agreement with him. Only when I moved to Umhlanga, I found out that the gym is very far from my work and place. On the 12th I called Khuli to let him know that I have to stop the membership because of those reasons. He said he will sms me the number that I can use the cancel. And he never send it I tried calling him couple of times and he didn't answer. I decided to call the HQ and I was told my membership was active and I need to pay a fee to cancel. I have been calling his manager Ann Lee to assist me but she also promises to call me back and does nothing. I need assistance ASAP as I'm not willing to pay for something I don't know of. I only asked for my membership to be active in July not May</p>

0
Replies (0)