******* & 0% percent honesty and customer service

Mid this year I opted to try out the plantfitness in Rosebank as there was a 7 day trial and I was called after putting in my details for that 1 week of trials and the consultant mentioned that I ask for him when I get there if I remember correctly his name was Sifiso, I was told for the weeks trial I will be given a tag for my entrance for the week yet I would need to pay for it for future signing up in another gym site so I paid R100 & something that day and I was told to sign to confirm my payment not knowing am actually signing a contract that binds me. After my trial I never came back to the gym because my trial had ended only to see a debit on thee 25th I only saw it late and it was unfortunate I couldn’t reverse it my bank mentioned but I could stop debit orders coming from them for future references. That being the better option fine R300 & something gone to waste The following months the debit bounced and I was called and I explained myself to the consultant, consultant suggested I send an email to their customer service which I did gladly and I got an automated email . Never heard from them since

Only to find that they have been trying to debit my account for months and the amount assumed to be owed is R1075 with a few cents which I found out of today as I was invited by my sibling in Bedfordview to try out his gym and this information was disclosed to me that am in arrears

Lady at the help desk called it in and I spoke my story once again to a consultant named Tebogo who advised I send an affidavit to the very same email I sent my complaint to

Thee inconvenience and how this messes with my credit record because of a desperate consultant with a target I personally shall not pay a cent & now will not advise people to join planet fitness because clearly there’s no customer service and they are ****** as employees