KP
Kefilwe P

1 reviews | Active since Jan 2020

26 Oct 2025, 14:19

Ridiculous Service

I received a whatsapp message from David Planet Fitness Greenstone whom I gave my details and paid R180 promotion registration fee. I was then send a mandate to approve my debit order which I declined because I don't get paid on the 25th and I communicated that with David. My account is now being debited a joining fee amount of R689 and R287 monthly fee which I keep reversing with my bank. Planet fitness Greenstone please stop debiting my account. I did not sign any contract with you, I did not authorize your debit order mandate and I don't get paid on the 25th. I am going to demand that you pay back all the bank charges for the unpaid and reversals already occurred in my account.

0
Replies (1)
Planet Fitness
Planet Fitness's reply29 Oct 2025, 15:54
Official
Hi Kefilwe,

Thank you for reaching out and for bringing this to our attention. We completely understand your concern. We’ll look into your profile and review the details of your account to clarify the situation. Our team will get back to you as soon as possible with feedback. 

Regards, 
The Planet Fitness Team.  💙