Requesting improvements in Planet Fitness

Hi <br> <br> I have been sending in complaints to the health club due to their equipment being faulty as well as the hygiene in their bathrooms . A few gym benches are bent , dumbells are falling apart and nearly every machine being used has bolts and nuts falling out or needing to be fastened , certain machines operate with difficulty as a lack of lubrication can be evident . This clearly shows a lack of maintenance which could lead to injury. Regarding the bathrooms, there is always an appalling smell in the showers as if their is a drain leak . I have left complaints on their systems more than once and also wrote in the complaints book . <br> <br> I have received no feedback regarding any of my complaints and no improvements have been made to either the equipment or the bathroom. I have heard similar complaints from other existing members.