1 reviews | Active since Aug 2016
REQUESTED CANCELLATION SEPTEMBER 2016 AND THEY STILL DEBITING
<p>Kindly note I have sent you this mail, They Planet Fitness do not want to cancel even when I requested it.. Kindly have this cancelled and amounts waivered as I had paid up to date at time of cancellation <br />Fw: CANCELLATION DUE TO FINANCIAL CONSTRAINTS - ID ********** 250084<br /> NOW I RECEIVE A LETTER FROM THE CREDIT BUREAU... REALLY PLANET FITNESS GET YOUR ACCOUNTS IN ORDER, READ YOU EMAILS, I HAVE WRITTEN TO THE CLUB MANAGER, AND NOT ONE RESPONSE.<br />EB<br />Elizabeth Baptista<br /> <br /> Reply|<br />Today, 10:49 AM<br ********** <p> <br />NOTE I CANCELLED THIS IN SEPTEMBER, LOOK IT IS STILL CONTINUEING. Also kindly note, if they check my entrance into the club. there has been nothing.</p> <p> I believe a lot of people have the problems with Planet Fitness and accounts are never cancelled.</p> <p> I can no longer afford this due to finances and no I do not have 1267 or whatever to Pay. My husband does not have a job and I have had to cut down. The Gym does not put food on my table. </p> <p> I await a written response.. No telephone calls will be entertained </p> <p>The membership fee has gone from R299 to nearly R600 .. This is unaceptable</p> <p> Thanks</p> <p> Due to huge Financial constraints and personal reasons, I am unable to fullfill my obligation to pay the gym monthly fees. Paying this will set me further into debt and I am strained money wise. Please cancel this membership with immediate effect. I have not attended the gym for a while, so PLEASE CANCEL IMMEDIATELY.</p> <p>DO NOT DEBIT MY ACCOUNT ANY FURTHER. </p> <p> I await a response.</p> <p>From: ********** ********** />Sent: 26 April 2017 08:24 AM<br />To: ********** />Subject: ATTENTION: Ms Elizabeth Morris Baptista Our Ref No: ********** 61 </p> <p>ATTENTION: Ms Elizabeth Morris Baptista</p> <p>PRIVATE AND CONFIDENTIAL<br />DISCLAIMER<br />The ensuing communication may contain information that is confidential, private or privilege in nature. If you are not the intended recipient, you may not peruse, use, disseminate, distribute or copy this communication or any attachment that forms part of this communication. If you have received this communication in error, please notify the sender immediately by return e-mail or fax and then destroy the original.</p> <p>Dear: Ms Elizabeth Morris Baptista<br />Our Ref No: ********** 61<br />Client Ref No: PF- ********** 60</p> <p>Your Planet Fitness account that has been handed over to Saya Recoveries for collection. Please be advised that this letter constitutes our Client’s final request for payment.</p> <p>It is recommended that you pay a minimum amount of R1267.51 within 7 working days to avoid further action as well as fees and costs added on your outstanding account.</p> <p>Settling your account could help: Improve your credit status, Increase your chances of securing future credit facilities at other credit providers and avoid to be adversely listed with the major Credit Bureuas.</p> <p>Alternatively you can also set up a monthly debit order by clicking on the following link: <br />http://www.saya-recoveries.co.za/assets/debit-order-authority-(4).pdf, complete the form and email to ********** or fax to .</p> <p>If payment has been made please forward proof of payment and quote ref: ********** 61 on your email in the subject line to ensure payment to be allocated to your account.</p>
Call Centre agent Natasha - when you learn how to communicate and not shout. Do not tell me to pay the cancellation in the next two weeks. I find the treatment by your club and your consultants *********.. From September 2016 to July end 2017 - somone finally calls and is rude obnoxious, talks over me. I was the client... Wipe this clean. Whateva my amount is it is a drop in the ocean. I do not want to dela with your company ever again. Clear this account. Do not call and threaten me NATASHA
Call Centre agent Natasha - when you learn how to communicate and not shout. Do not tell me to pay the cancellation in the next two weeks. I find the treatment by your club and your consultants *********.. From September 2016 to July end 2017 - somone finally calls and is rude obnoxious, talks over me. I was the client... Wipe this clean. Whateva my amount is it is a drop in the ocean. I do not want to dela with your company ever again. Clear this account. Do not call and threaten me NATASHA
