ML
Mariette L
1 reviews | Active since Oct 2014
02 Apr 2015, 07:41
Refund!!
On 22 October 2014 I sent a cancelation email after having a telephonic conversation with regards to this matter. My two year contract has expired in August and they have continued on a month-to-month basis. Since I have moved from the area there was no further point in me keeping this contract. I was told if I send an email it would serve as a one month notice whereafter the contract would be terminated. I am still being debited every single month and I want a full refund for the 5 months after cancelation. Can somebody please contact me with regards to this?
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Planet Fitness's replyOfficial
07 Apr 2015, 08:57Hello MarietteLing,
Dear Mariette
This is an automated response to confirm that your query PF*** is awaiting outstanding documents in order to be processed.
Please ensure the following documents are forwarded as soon as possible:
1. Proof of cancellation
2. Confirmation of the banking details were the deductions were taken off.
If your outstanding documents are not received within 7days of opening this query, the query will be automatically closed.
Once we have received these outstanding documents we may begin to process your request to
Yours in Fitness
Planet Fitness
Dear Mariette
This is an automated response to confirm that your query PF*** is awaiting outstanding documents in order to be processed.
Please ensure the following documents are forwarded as soon as possible:
1. Proof of cancellation
2. Confirmation of the banking details were the deductions were taken off.
If your outstanding documents are not received within 7days of opening this query, the query will be automatically closed.
Once we have received these outstanding documents we may begin to process your request to
Yours in Fitness
Planet Fitness
Planet Fitness's reply07 Apr 2015, 08:57
Official
Hello MarietteLing,
Dear Mariette
This is an automated response to confirm that your query PF*** is awaiting outstanding documents in order to be processed.
Please ensure the following documents are forwarded as soon as possible:
1. Proof of cancellation
2. Confirmation of the banking details were the deductions were taken off.
If your outstanding documents are not received within 7days of opening this query, the query will be automatically closed.
Once we have received these outstanding documents we may begin to process your request to
Yours in Fitness
Planet Fitness
Dear Mariette
This is an automated response to confirm that your query PF*** is awaiting outstanding documents in order to be processed.
Please ensure the following documents are forwarded as soon as possible:
1. Proof of cancellation
2. Confirmation of the banking details were the deductions were taken off.
If your outstanding documents are not received within 7days of opening this query, the query will be automatically closed.
Once we have received these outstanding documents we may begin to process your request to
Yours in Fitness
Planet Fitness