1 reviews | Active since Nov 2016

03 Feb 2020, 21:37

Really unhappy and really angry

It is true what most of planet fitness customers say about planet fitness even the just gym in vanderbijlpark and there accounts department that truly see you only for your money the reason for mw say that is because from laast year november 2019 I had trouble with my account and on the 27th of december I was charged twice for R349 and R369 I dissputed the R 349 and got the money back but the following week they told me that the R349 was for december and the R369 was for january wich I understood after a lady from the PF accounts deparent called me and told me that I only needed to pay for december 2019 because of the amount that was already payde for jaunary then I told the told okay fine it is fair I will be able to pay for decembers amount with the amount for febuary wich did not happen that I only found out tonight at gym after I had to pay R753.96 wich ripped my budget way out I have almost no money left because of this,when gary and dewald where still working I had non of this hassels or problems and I was given the wrong information as well I always told my family and friends how good planet fitness and that look after you as a customer not just a number or rand to walk thru there doors but latley you are just a nother number or a money bag and also want to know how can I cancelle my contact and will it be able to get the money back that I payde at the club tonight

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