Read this before you join Planet Fitness.

Please do not join this Entity. I have had numerous issues with a gym conversion. I have spoken to a supervisor who confirmed that my account was successfully converted, went into the branch, spoke to our branch and sales manager. Phoned countless times to follow up on my conversion (signed on - site inside the branch with the sales manager) Now PF is requesting payments in error. My account up to date, paid in advance and the conversion amount was immediately paid after confirmation for the month going forward, Shakeel the team leader telephonically confirmed that the conversion was done and processed on the 7th of July. To date (25th of July) the call center confirmed that it was not done. I am literally struggling for weeks since 12 of JUNE 2023. Not even the managers comes back to me. This is a simple transaction yet so much hassle!!!!!!