CS
Calvyn S

1 reviews | Active since Apr 2015

13 Oct 2015, 14:54

R20 000.00 IN ARREARS

I took out a gym contract in 25.09.2008 after which it was cancelled a year into the contract. On acquiring about a new membership, I found that I still owe Planet Fitness R20 000.00. This amount reflect on my account since 2008. <br> The reason they provided was that I never cancelled the contract and they never stopped debiting my account (of which the bank account is closed) for the past 5 years.<br> <br> I called them to find out how we can resolve this and the only resolution they had, was that I'm still liable for the money.<br> Paying for a service that I never used and I'm being billed for it. Ridiculous!!!<br> Not impressed at all.

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Replies (1)
Planet Fitness
Planet Fitness's reply14 Oct 2015, 08:55
Official
Hello Calakalefty,

Dear Member

We thank you for contacting us with regards to your query.

One of our member respondents will be contact to assist you further.

Yours In Fitness