Potential client turned away at the door!!!

Myself and my girlfriend decided that we'd like to investigate opening a gym contract at the local Planet Fitness Megaclub. We went through on Sunday afternoon with the hope to take a look at the facilities (ensure that they are adequate for our fitness needs and wants) but we were shocked to find an unpleasant and very unhelpful Martha at the front desk who promptly (and without any discussion) refused us any access to view the facilities because there was no one in the sales team to help us. The funny thing is that we weren't even wanting to try the facilities but just take a look around as we are new in the area. <br> I find it completely shocking that a gym would simply not let you take a look before you sign up for a contract! On top of this, I can't believe the unhelpfulness and it's left a bitter taste in my mouth. <br> <br> We went up the road to Virgin Active Cedar Square to investigate a gym contract and we were helped by TK who was exceptional. <br> <br> Now to decide who to sign up with?