Poor Staff Education

I was at the Sasol filling station on Riley Road, Bedfordview 30/10/24 @ 06H20 when one of your staff in a Planet Fitness branded bakkie with the registration number LW40HKGP parked in the disabled parking. I approached him and pointed out that he was in the disabled parking and his response was that he waiting for someone who went into the shop to make a purchase and found nothing wrong with waiting in the disabled parking. To make matter worse, you advertise on the right rear of the tailgate that to report bad driving you should contact ***. When dialling this number you have 2 electronic options, 1 to become a member and the other if you are a member. I chose one and was told laughingly that I must contact head office on ***, which I did. I was passed around by a few people who answer your phones because no one really knows how to deal with a bad driving report and then the call was ultimately ended. I called again @ 15H30 which went answered.