Poor Service after care- to cancel contract

email sent below: (and still no reply)

I spoke to Sarah from customer service on Friday the 23rd of November with regards to cancelling my gym contract.

She informed me that I have to pay a fee of R761.08, to which she will send me banking details. I haven’t received banking details yet.

Could I please request for someone to send me banking details asap so I could pay in the amount owing.

Thanks

Preline Moodley

ID NO. – ********** 150081

CELL NO. – ********** 155/ ********** 800