Poor customer service. Seeking revenue is their prime objective

I received a call from a consultant in Feb 2023, who gave me a short sales pitch on a special. He mentioned a 2 month cancellation period. I went to the gym in Glenanda to sign up. I did not read the fine print. My circumstances changed after a few months and I decided to give notice on 4/5/23. It took me a month of calls/ emails and wstsup msgs to get confirmation. I was then informed that the notice period is 4 months and will only start from 1/5/23. After many discussions with pf accounts, it was confirmed that the last debit order would be 25/09/23 and not 25/10/23. Debits have been processed fir 25/10/23 and 25/11/23. Thank heavens for the debit order reversal that I can use. Their customer service is non existent from the consultant/ branch manager and head office. Not a brand that I would recommend or ever use again.