POOR CUSTOMER SERVICE!!!!

<p>I have been a member of the gym for 4 years. I recently joined momentum health and signed up for multiply. Planet fitness should have then cancelled my current contract with them and activate a new one thru momentum multiply. I signed up with multiply before the 1st of July because a special joining fee of R99 was runningn till end of June. I then signed with planet fitness to activate my gym thru momentum before end of June so that i would qualify for the multiply discount oin gym fees. IT has been 3 WEEKS and am still waiting for that to happen!! On top of that they charge me double the membership fee for the month of July.</p> <p>I keep on getting excuses that their headoffice hasnt returned the signed paper so they activate my multiply membership.</p> <p> </p> <p>I am planning to leave this gym because of their incompetency! I am very upset and disappointed with Planet fitness. POOR CUSTOMER SERVICE!!!</p>