Poor Customer Care from Planet Fitness

I cancelled my planet fitness membership on 31 July 2021. I was told my Nzamo that the last debit order date was 28 August, as that would be a months notice. Again a debit order went off my account this morning and was unpaid as there was no funds provisioned for it. Now I have been charged R115 by the bank for an unpaid debit order. Furthermore I spoke to Tseatse at planet fitness this morning and he hasn’t been much help he gave me a reference number PF*** and he closed the call without helping me sort my issue out. Planet Fitness needs to reimburse me for bank charges due to the unpaid debit order. Pathetic customer service from Planet Fitness. Prior ref number PF***