cB
cassandra B

1 reviews | Active since Mar 2009

02 Nov 2015, 08:46

Please refund

I requested on the 14th October to have my gym contract frozen for the month of November. Come the first the debit order is deducted again I emailed the agent and called the customer care to have it frozen I also refuse to pay the 125rand for your mess up. Every month when it was supposed to be frozen then you bill me a admin fee that should only be billed once. Please refund me asap

0
Replies (1)
Planet Fitness
Planet Fitness's reply03 Nov 2015, 09:38
Official
Hello bagusc,

Dear Member

We thank you for contacting us with regards to your query.

One of our member respondents will be contact to assist you further.

Yours In Fitness