Planet Useless still sucks - but is represented by P***ENT22!

Review number 3: Planet Fitness now has a face : AGENT 22!

So I have been trying to get hold of Planet Fitness from May - they cannot answer phones or e-mails, but their CEO was making YouTube video's about how great Planet Fitness is going to be when they re-open. I was exited about this coming greatness - especially since their administration absolutely sucked before lockdown and any improvement would be fantastic and exponential. All I wanted was to be done with them - hence my cancellation in my and a ton of follow-ups since then -and believe me it was hard work to get anything submitted since they SUCK at contact channels and SUCK at contact via their Call Centre or website. But there was life on Messenger - only it seems p****** is either dense, or has only one response: "Your membership is due to cancel on 30th of September 2020. Some important points to note: • Your last debit order was on 01st of September • You will be able to access the club until 29th of September 2020 Should you require any further assistance, please contact us on ***."

Seems Agent 22 does not understand the requirement of one month notice, or that their inability to render a service constitutes grounds to terminate a contract - or that I have reversed their deduction as I told their call centre and agent22 that there will be no further deductions. But agent22 is dogged in sending me the same ****py message every day - and they wonder why people do not want anything to do with Planet Useless...?