PLANET PATHETIC

I AM BEYOND FRUSTRATED WITH PLANET FITNESS. THEY HAVE HANDED MY ACCOUNT OVER TO DEBT COLLECTORS. I HAVE NEVER RECEIVED ANY CALL OR NOTIFICATIONS FROM THEM THAT MY ACCOUNT WAS IN ARREARS. WHEN I CALLED THEM THEIR CALL CENTRE ADVISED ME THAT THEY HAD MY INCORRECT NUMBER THAT IS THE REASON THEY COULD NOT GET HOLD OF ME - HOW WAS THEIR INCORRECT CAPTURING OF MY DETAILS MY FAULT? I HAVE BEEN CALLING THEM SINCE MARCH TO RESOLVE THIS AND IT DOESN'T SEE TO BE GOING ANYWHERE. THEY ARE STILL DEBITING MY ACCOUNT FOR R500 EVERY MONTH AND YET STILL EXPECT ME TO MAKE PAYMENT ARRANGEMENTS WITH THE DEBT COLLECTORS - I REFUSE TO DEAL WITH THE DEBT COLLECTORS I WANT PLANET FITNESS TO REMOVE MY NAME FROM THE DEBT COLLECTORS DATABASE AND TO REMOVE ANY POSSIBLE LISTINGS IN THE ITC THAT HAVE TO DO WITH THIS . I HAVE RECORDS AND EMAILS ON THE NUMBER OF TIMES I HAVE TRIED TO RESOLVE THIS WITH THEM AND IT IS VERY FRUSTRATING.