HM
Hope M

1 reviews | Active since Jul 2024

24 Jul 2024, 16:06

Planet ****mers

I cancelled my membership with planet fitness and they still proceeded to debit my account I then settled the amount they said I owed and they said membership was cancelled,8 months later their lawyers Landau is saying I owe them tell me how that makes sense when you cancelled my membership and I Ben agreed to a settlement account

Honestly I regret ever joining this gym ,VERY UNPROFESSIONAL!!!!😡😡😡😡😡😡😡

0
Replies (1)
Planet Fitness
Planet Fitness's reply25 Jul 2024, 10:50
Official
Good day Hope, 
 Thank you for bringing this issue to our attention. We sincerely apologize for the inconvenience and frustration you have experienced. The team has requested that your detail be removed form the collection agency. There is no longer amount owing. 
Thank you for patience. 

Best regards,
Planet Team.