Planet Fitness - usless as always

Planet Fitness are asking me to pay an \overdue account\" that is not overdue/ in existence.<br> <br> As per the Consumer Rights Protection Act, they need to make contact with the consumer (in this case, myself) regarding auto-renewal on their contracts. This never happened prior to my contract expiring on 01.12.2015 and are now stating that my account is overdue.<br> <br> This is now the second complaint regarding matter and I am yet to hear any response from Planet Fitness themselves regarding the first complaint. They say that they will get in touch, but never ever do so.<br> <br> I am awaiting the letter of notification that should have been sent to me, which never was, as well as reimbur*****t of any fees that have been deducted for this period as these are not due to Planet Fitness. Their legal representatives at Saya Recoveries are just as useless and hove no clue what they are doing, taking two weeks just to return an email sent to them regarding this matter. This is affecting my credit record and I will take legal action if this is not corrected.<br> <br> I will not be held liable by the lack of action by parties who lack the ability to deal with these issues.<br> <br> Absolutely pathetic service. PATHETIC"