LD
Lizel D

1 reviews | Active since Jul 2014

04 Aug 2015, 17:24

Planet Fitness_********* Bussiness

I have changed my banking details with Planet Fitness & now Planet Fitness is billing me from both my accounts on a monthly basis. Please can the Finance / Accounts team call me to update my details correctly & solve the double payment on a single account? There is no customer care email on your website to resolve the issue which is very poor!

0
Replies (1)
Planet Fitness
Planet Fitness's reply07 Aug 2015, 11:00
Official
Hello LizelVanDalen,

We thank you for contacting us with regards to your query.

One of our member respondents will be in contact to assist you.

Yours In Fitness.