Planet Fitness unauthorised debit orders = theft!

<p>Our gym contracts came to an end many years ago but we continued our membership on a month to month basis at the Rosebank club in Johannesburg. We relocated to the Werstern Cape and informed Planet Fintess head office, customer service as well as the Rosebank club where we on 10 May 2017 to terminate our membership as Oudtshoorn does not have a Planet Fitness gym. However as with so many others that have lodged the same complaint, Planet Fitness, besides an automated computerised response has not responded to 5 reminders to terminate the membership and continued running monthly debit orders on our accounts for another two months after they were informed to terminate our membership. We have obviously reversed them as they are now unauthorised and equate to theft. We will lodge a formal complaint with the consumer protection council today and in addition should we experience another unauthorised debit order from what one can only describe as a bunch of *******, we will lay a charge of theft at our friendly and extremely helpful police station here in Oudtshoorn. The social media platform will also be utilised to it’s full extent soon.</p>