JB
John B

1 reviews | Active since Feb 2023

02 Jan 2026, 18:38

Planet fitness *****ulent contract sales

Planet fitness Valley View sold me a contract for my one daughter on 27th May 2024 and couple of months later on the 26th August 2024 my oldest daughter also wanted to join. Mzi the consultant told me on the 26th August 2024 : " NO DONT TAKE ANOTHER CONTRACT ON YOUR OTHER DAUGHTER JUST TAKE ONE ON YOUR NAME AND WE CANCEL THE ONE DAUGHER THEN WE ADD BOTH THEM AS DEPENDANTS UNDER YOU THEN THEY GYM FOR FRE TILL 18 YEARS OLD. " I told him I'm am actually disabled and cannot gym however he said it is not a problem the children will gym. Now after more than a year and around 15 times to planet fitness and a HELLO PETER.COM their head office phoned immediately and the problem was so called corrected on their side. With a shock I just went again today talking to a consultant Ian at head office explaining 11 times the story as he quickly placed the ****** back on my shoulder sending an email saying the original contract for my 1 daughter was never stopped where is my email proof that I requested to stop it, I tried 11 times explaining to him that the consultant Ian from head office that the consultant Mzi who they promoted to a level of manager at another branch cause of his high sales on contracts never cancelled thus my daughter now 14 owe R6723.20.....WHERE IN YOUR LIFE CAN ONE PERSON COMMIT ***** TO A 12 YEAR OLD AT THE TIME NOW OWING R6723.20, she will be blacklisted the day she turn 18. I know they are going to quickly phone as soon as possible I want all my contracts cancelled and the money my minor daughter owe because Mr. Mzi never did his job faithfully and truthfully yet they promote him and my minor child must pay the price for Planet fitness Valley View employees committing *****. I WILL NOT KEEP SILENT, this is wrong on ALL levels of *****, MISLEADING CUSTOMER, POOR ETHICS. Note this is no 2 as it is the second time I put them for the same reason on HELLO PETER.COM

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Replies (1)
JB
John B's update04 Feb 2026, 17:52
Reviewer Update
Today 4 February 2026 still no answer from Planet fitness even though I did send a mail for cancelation and the acknowledge THEY STILL have the guts to debit my account for another month
USELESS UNPROFESSIONAL *********** I will reverse it at the bank and see them in court