NK
Neil K
1 reviews | Active since Apr 2018
30 Oct 2020, 11:33
Planet Fitness (*******)
Planet Fitness Is a bunch of *******. payed up a contract in advance for my son and requested to cancel it as we relocated. They are still debiting my account. Customer service is non existing irrespective if its at a franchise, what they call head office or customer care. Absolutely pathetic. Its more than a year after I paid the contact in advance and they are still debiting and its not yet resolved as they've loaded another debit order. ******* an totally incoherent.
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Replies (2)
Planet Fitness's replyOfficial
30 Oct 2020, 15:08Hi Neil please email me all your details to *** and I will escalate it and get someone to assist in resolving this
Planet Fitness's reply30 Oct 2020, 15:08
Official
Hi Neil please email me all your details to *** and I will escalate it and get someone to assist in resolving this
NK
Neil K's updateReviewer Update
02 Nov 2020, 08:35Your e mail is not visible on hello Peter. Besides I think I've tried long enough to sort this out. You can trace me on your system. you will find all the details there. not gonna waste my time with you guys was in the phone for over an hour last week. I, sure you will be able to trace me on your ineffective system.
NK
Neil K's update02 Nov 2020, 08:35
Reviewer Update
Your e mail is not visible on hello Peter. Besides I think I've tried long enough to sort this out. You can trace me on your system. you will find all the details there. not gonna waste my time with you guys was in the phone for over an hour last week. I, sure you will be able to trace me on your ineffective system.